株式会社グランベル北海道では、新型コロナウイルスの感染拡大防止の観点より、 we are asking our guests to support the following 2 requests.
1. ご乗車前に検温を行いますのでご協力をお願い致します。 We will have to refuse any persons who have a fever of 37.5 degrees or more from boarding the bus. (*Guests will have to bear the cost if they are using any other method of transportation.)
* A reservation is required in advance for the shuttle service. Please make a reservation for the shuttle when making your room reservation with us. * A seat will be assigned in advance by us to each guest. Please inform us in advance if you need a front seat for a physical reason. * Please notify us promptly if you are late for the shuttle or if you are canceling the reservation. * We greatly appreciate your understanding that we do not allow any pets on the shuttle regardless of their size. * If the circumstances of the other guests do not permit waiting, we will depart on schedule without waiting for you if you are late for the shuttle. We appreciate your understanding that we would have to ask you to come to the hotel using public transportation on your own cost in such a situation. * In principle, we do not accept any exclusive reservations of the shuttle for a group of guests. またその際に代替交通機関にてホテルへ向かわれた場合、かかります交通費は全てお客様のご負担となります。